Can I access the library if I have forgotten my student ID card (SHUcard)?
Can I access the library if I have forgotten my student ID card (SHUcard)?
Answer
If you have forgotten your Student ID card (SHUcard) you can still enter the building with a temporary day pass, issued from the self-service day pass kiosk.
Day Pass Kiosk
The day pass is intended to support students and staff to access library buildings if you have forgotten your SHUcard. It is not a replacement for a lost SHUcard; if you have lost your SHUcard you should order a replacement card.
Please read the following information about how the temporary day pass can be used:
- The day pass kiosks are located at the entrance to both Adsetts and Collegiate libraries.
- You are limited to 5 day passes per semester.
- If you reach this limit, you will not be allowed to enter the libraries and you will need to order a replacement SHUcard.
- Day passes are issued for a full 24 hours from when you print out the pass. The expiry time and date is shown on the pass.
- If you lose your day pass it will not be possible to get a replacement within the 24 hour period.
- Your SHUcard will be blocked until the pass expires
- The day pass cannot be used to borrow items.
- The day pass cannot be used to borrow or return library laptops.
- You will be able to return any items you have borrowed using the self-service machines (excluding library laptops).
- The day pass is for your use only and you must not give it to anyone else to use.
- Library security staff are entitled to check the ID of all library users.
If you have lost your SHU card a replacement can be purchased through the SHU store
How to use the day pass kiosk
- The kiosk will display two options: staff or students. Associate members or visitors should visit the library reception to enquire about entry.
- Log in to the day pass kiosk using your SHU username and password
- You will be prompted to ACCEPT or DECLINE the terms and conditions about using the day pass.
- Once accepted, a temporary day pass will be printed and issued to you.
- You can now use the day pass to enter and exit the library. Scan the barcode on the entry and exit gates.